Privacy Policy
1. Overview
At Hock a Car 4 Cash, we respect your privacy and are committed to keeping your personal information secure. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website.
2. Information We Collect
We collect personal details only when you complete and submit a form through our website.
The information you provide may include:
- Full name
- Phone number
- Email address
- Suburb or location
- Vehicle or asset information including make, model, type, and year
- Requested loan amount
- Vehicle images or supporting documents you upload
- Any comments or additional details included in your enquiry
3. How Your Information Is Used
The information you submit may be used to:
- Respond to your enquiry
- Review and assess your vehicle or asset
- Prepare a valuation, quote, or loan proposal
- Contact you regarding your application or request
- Improve our customer service process
4. Vehicle Photos and Uploaded Documents
Any images or files uploaded through our website are used strictly for assessment purposes. All uploaded content is treated as private and handled securely.
5. Cookies and Website Analytics
Our website may use cookies and third party analytics services, including Google Analytics, to better understand website traffic and visitor behaviour.
These tools help us improve website performance and user experience but do not identify you personally.
6. Disclosure of Information
Hock a Car 4 Cash does not sell, trade, or rent your personal information to third parties.
Your information may only be disclosed where necessary to:
- Deliver our services
- Work with trusted service providers
- Meet legal or regulatory requirements
7. Protecting Your Information
We take reasonable precautions to safeguard your personal information against unauthorised access, misuse, disclosure, or loss.
8. Access and Corrections
You may contact us at any time to request access to the personal information we hold about you or to request corrections if any details are inaccurate or outdated.
9. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact Hock a Car 4 Cash through our website.